Get your winnings with ease. quen45 offers a fast withdrawal process, multiple local payment methods, and 24/7 customer support to ensure every cent of your winnings reaches you without any issues.
Quen45 supports a wide range of withdrawal methods popular among Malaysian users. Choose the option that suits you best and enjoy fast processing.
Supports all major Malaysian banks — Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, AmBank, Bank Islam, Bank Rakyat, and many more. Funds are deposited directly into your bank account.
The preferred method for many young Malaysian users. Withdrawals to your Touch 'n Go wallet are typically completed in under an hour, letting you use your winnings right away.
GrabPay and Boost users can enjoy the convenience of withdrawals directly to their preferred digital wallet – ideal for daily use without needing to transfer to a bank.
Malaysia's official payment method supported by almost all local banks. A transparent and secure process with full protection from Malaysia's banking system.
Supports USDT (TRC20/ERC20) and Bitcoin for users who prefer decentralised payment systems. Crypto withdrawals are processed in the shortest possible time.
Instant withdrawals via Malaysia's popular DuitNow system. Simply provide your registered phone number or IC number to receive funds quickly.
One of the most important things for any serious player is the confidence that their winnings can be withdrawn easily and quickly. At quen45, we understand this concern well. We have built a withdrawal system that is not only fast, but fully transparent and trustworthy.
Every withdrawal request at quen45 is handled by our experienced financial team, who operate around the clock including weekends and public holidays. This means no matter when you submit a withdrawal request – midnight on a Sunday, or on the morning of a public holiday – our team is always there to ensure your funds are processed promptly.
The quen45 withdrawal system is also protected by 256-bit SSL encryption — the same banking-grade technology used by leading financial institutions worldwide. Your bank account details are stored securely and never shared with third parties without your consent.
All transactions are protected with bank-grade encryption.
A streamlined KYC process to protect your account from unauthorized access.
View all your withdrawal records in the app or website at any time.
Our support team is available to assist with any withdrawal issues at any time.
The withdrawal process at quen45 is designed to be as simple and fast as possible. Follow the steps below and your winnings will be in your hands in no time.
Open the quen45 app or official website and log in using your username and password. Use biometric authentication for faster and more secure access.
From the main menu or your account dashboard, click or tap the "Withdrawal" icon. You will be taken to a straightforward withdrawal page.
Choose your preferred withdrawal method – bank transfer, Touch 'n Go, DuitNow, GrabPay, or others. Make sure your recipient account details are correct and up to date.
Enter the amount you wish to withdraw. Make sure the amount is between the minimum limit (RM20) and the maximum daily limit permitted for your account level.
Review all details and click "Confirm Withdrawal". You will receive an instant confirmation notification, and funds will arrive within the stated timeframe based on your chosen method.
Every withdrawal request at quen45 goes through several processing stages to ensure the security and accuracy of your transaction.
For faster processing, complete your identity verification (KYC) early and ensure your bank account details are up to date and match the name on your quen45 account.
Check the minimum and maximum withdrawal limits and estimated processing times for each method we support.
| Withdrawal Method | Minimum | Daily Maximum | Processing Time | Fees | Available |
|---|---|---|---|---|---|
| Bank Transfer (FPX) | RM 20 | RM 50,000 | 1–2 hours | Free | Yes |
| Touch 'n Go eWallet | RM 20 | RM 10,000 | 30 min – 1 hour | Free | Yes |
| DuitNow | RM 20 | RM 30,000 | Instant – 30 min | Free | Yes |
| GrabPay | RM 20 | RM 10,000 | 30 min – 1 hour | Free | Yes |
| Boost eWallet | RM 20 | RM 10,000 | 30 min – 1 hour | Free | Yes |
| USDT (TRC20) | 20 USDT | No Limit | 15–45 min | Gas only | Yes |
| VIP Express | RM 20 | No Limit | 15–30 min | Free | VIP Member |
The withdrawal limits above are default limits. quen45 VIP members enjoy higher limits and expedited processing. For withdrawal requests exceeding the daily limit, please contact our support team via Live Chat for special arrangements.
VIP members of the quen45 program enjoy a range of exclusive withdrawal privileges not available to regular members. This is one of the main reasons why many regular Malaysian players choose to stay and level up their VIP membership at quen45.
VIP withdrawals at quen45 are processed with the highest priority by our financial team. Compared to regular members who may wait up to 2 hours, VIP members can expect their winnings to arrive within just 15 to 30 minutes – regardless of when the request is made. This provides invaluable confidence and peace of mind for serious players.
Beyond speed, quen45 VIP members also enjoy significantly higher withdrawal limits compared to the default limits. Platinum and Diamond VIP members, for example, can make withdrawals with no fixed daily cap, subject to routine review by our financial team – which is typically completed in a very short time.
The quen45 VIP Program has several tiers – Bronze, Silver, Gold, Platinum, and Diamond – with each tier upgrade bringing greater withdrawal benefits. To learn more about how to advance your VIP level and enjoy all these privileges, visit our VIP page.
Learn More About VIPIdentity verification (KYC) is an essential step to ensure your account's security and to speed up future withdrawals.
Upload clear, unobstructed photos of the front and back of your MyKad. Ensure all information is easily readable.
Take a selfie holding your MyKad in front of your face. This confirms that you are the legitimate owner of the quen45 account.
Submit your latest bank statement or utility bill (no older than 3 months) showing your current name and address.
Once all documents have been reviewed and verified by our team (typically within 24 hours), your account will receive "Verified" status and all withdrawal limits will be automatically upgraded.
KYC only needs to be completed once for the lifetime of your quen45 account. Once verified, all future withdrawals will be processed more smoothly and quickly without needing to resubmit documents. We recommend completing your KYC as soon as you register a new account.
For most players in Malaysia, an enjoyable gaming experience isn't just about winning – it's also about the confidence that your winnings can be accessed instantly and without hassle. Too many online platforms frustrate their users with complicated, slow withdrawal processes full of unclear conditions. At quen45, we take a completely different approach.
We believe that when you win, that money is rightfully yours – and our job is to make sure it reaches you as quickly as possible. That's why the quen45 development team has invested heavily in our payment infrastructure, forging direct relationships with various local banks and digital wallet providers to significantly reduce processing times.
As a result, quen45 now offers one of the fastest withdrawal systems among online gaming platforms in Malaysia. Our players consistently report that their withdrawals arrive well ahead of the stated timeframes – not because we overpromise, but because our team always strives to exceed expectations.
One of the most common complaints from Malaysian players about other platforms is withdrawal fees that aren't clearly disclosed upfront. Some charge a fixed fee per transaction, some deduct a percentage of the withdrawal amount, and some hide costs within unfavorable currency exchange rates.
At quen45, our policy is clear and unwavering: no withdrawal fees for all Malaysian local payment methods. This includes FPX bank transfer, Touch 'n Go, DuitNow, GrabPay, and Boost. The amount you enter in the withdrawal form is exactly what you will receive in your account or wallet – with no deductions.
For cryptocurrency withdrawals such as USDT, the only cost involved is the standard blockchain network gas fee, which is outside our control — it is not a fee charged by quen45. We will always display the estimated current gas fee before you confirm a crypto withdrawal so you can make an informed decision.
Before making a withdrawal, there is one important thing every quen45 member needs to understand – especially those who have received any bonus or promotion. Like any legitimate online gaming platform, quen45 applies a wagering requirement to bonuses before the bonus amount can be withdrawn as cash.
Wagering requirements are standard practice in the industry and exist to prevent bonus abuse. At quen45, our wagering requirement ratios are among the most competitive in the Malaysian market, and every condition is clearly displayed in the promotion terms so there are no surprises. You can review all of this information in the "My Bonus" section of your account at any time.
Funds you deposited yourself (not bonus funds) are not subject to any wagering requirements and can be withdrawn at any time following the standard quen45 withdrawal procedure. This is a policy we apply consistently to ensure fairness for all our members.
If this is your first withdrawal at quen45, there are a few things you need to ensure beforehand so the process runs smoothly. First, your bank account or digital wallet details must already be registered and verified in your quen45 account profile.
For bank transfers, you will need to register your bank account number, account holder name (which must match the name on your quen45 account), and bank name. For digital wallets such as Touch 'n Go or GrabPay, you only need to register the phone number linked to that wallet.
Your first withdrawal may take slightly longer than subsequent ones, as our security team will carry out additional checks as part of our standard procedure. This is a measure we take to protect you from any fraudulent attempts. Once your first withdrawal has been successfully processed, all future withdrawals will proceed more smoothly and quickly.
Based on feedback from thousands of our active members, here are some practical tips to help you receive your winnings faster. The first and most effective step is to complete your KYC verification before making your first withdrawal. Fully verified accounts are processed more quickly because our team doesn't need to perform additional identity checks each time.
Second, choose the fastest withdrawal method for your needs. DuitNow and e-Wallets are generally faster than conventional bank transfers. Third, submit your withdrawal during regular hours (8 AM – 10 PM Malaysian time) for faster processing priority, even though our team operates 24 hours.
Fourth, make sure your withdrawal amount is accurate and within the permitted limits. Requests exceeding standard limits require additional approval, which can slow down the process. Fifth, if you are a quen45 VIP member, use our exclusive VIP support channel for higher processing priority compared to the general support channel.